SecondBrainBridge Support

Contact: isaiahdupree33@gmail.com — we aim to respond within 2 business days.

Common issues

"Your Mac agent is offline." Start it on your Mac with second-brain-agent run and make sure the Mac is awake (tip: caffeinate -s while plugged in).
macOS says it can't read your vault folder. If your vault is in a protected location (Documents, Desktop, or iCloud Drive), open System Settings → Privacy & Security → Files and Folders (or Full Disk Access) and allow your terminal app to read it. This is a one-time Files-and-Folders prompt — not Automation.
Some notes are missing. Confirm the notes you expect are actually synced into the vault folder on your Mac (via iCloud Drive, Obsidian Sync, or your sync tool of choice) — the agent can only see files present in that folder.
Connector shows unauthorized. Remove and re-add the connector in your assistant to refresh the OAuth grant.
New notes (Pro) land in the wrong folder. Notes you create without naming a folder go to the root of your vault — name the target folder when you ask, or set a default notes folder in your agent configuration.

Stop and unpair the Mac agent: quit the process and delete ~/.second-brain-agent.json.
Remove the connector in your assistant's settings.
Email us to delete your account and all associated data.